Sage One Accounting

Terms & Conditions

Sage One Accounting by Sage Malaysia – Certified Adviser Program Agreement

We look forward to having you on our Sage One Accounting Certified Adviser Program (hereafter referred to as the “Program”)
Sage Software Sdn Bhd and the Adviser acknowledge and agree that they will use reasonable efforts to achieve the purpose of the Agreement.

Section 1: Definitions and Interpretation

Unless the contrary is indicated, for the purposes of this Agreement, the following definitions are intended to apply in all instances where such terms are used throughout this Agreement:
1.1.1 Agreement This agreement together with all annexures attached to it from time to time.
1.1.2 Base company A single company in the standard Sage One Accounting base subscription.
1.1.3 Base subscription A single, standard Sage One Accounting End User Subscription, consisting of a base company and two users, which may be amended from time to time.
1.1.4 Certified Staff Member The Champion who successfully completes the online Sage One Accounting assessment (according to the assigned minimum in place at the time of completing the assessment).
1.1.5 Champion The Adviser, and/or employee/s of the Adviser who is/are nominated to complete the online Sage One Accounting assessment.
1.1.6 Client The Adviser, or clients of the Adviser.
1.1.7 Commencement date The Signature Date of this Agreement.
1.1.8 End User Subscription Any Sage One Accounting subscription offering advertised on
1.1.9 Net Sales Net sales includes any amount paid by either the Adviser or his Client, and received by Sage Software Sdn Bhd in respect only of the Sage One Online End User Subscription, and is excluding any related GST, credit notes and/or discounts.
1.1.10 Parties This agreement is concluded by: Sage Software Sdn Bhd (ROC 441389-K and GST Registration number 000986710016) whose registered office is at Suite 1B-6, Level 6, Block 1B, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur (“Sage “, “we” or “us”) and you, the person, business entity or sole trader, using Sage One Accounting and shall to the extent relevant, include any of your employees using Sage One Accounting (“the Adviser”, “you” or “your”).
1.1.11 Signature date The date upon which the last of the Parties accepts this Agreement.
1.2.1 The clause headings in this Agreement have been inserted for convenience only and will not be considered in the interpretation of this Agreement.
1.2.2 Any reference in this Agreement to the singular includes the plural and vice versa.
1.2.3 Any reference in this Agreement to natural persons includes legal persons and references to any gender include references to the other genders and vice versa.

Section 2: Relationship

This Agreement does not constitute either of the Parties an agent or legal representative of the other for any purposes whatsoever and neither of the Parties shall be entitled to act on behalf of, or to represent the other unless duly authorised in writing.

Section 3: Grant and nature of Adviser status

3.1 Sage Software Sdn Bhd shall assess the Adviser against the qualification criteria set out in Annexure A and will then award the Adviser, in its sole and absolute discretion, the status of Certified Adviser.
3.2 Sage Software Sdn Bhd shall have the sole and unfettered right to amend and/or change the status of the Adviser in the event that the Adviser fails to comply with the terms and conditions of this Agreement or any accreditation standards set by the Adviser.
3.3 Sage Software Sdn Bhd shall have the right, at its sole instance, to change the qualification criteria from time to time, and at any time, on 90 (ninety) days written notice to the Adviser.

Section 4: Grant and nature of Adviser status

This Agreement shall commence on the Commencement Date and endure until terminated under the provisions of Section 5.

Section 5: Termination

5.1 Once the applicable Program Entry Criteria (as set out in Annexure A) have been met, this Agreement will remain in force until superseded or terminated by either party.
5.2 Sage Software Sdn Bhd shall have the right to terminate this Agreement with immediate effect and without prejudice to any other rights and remedies which it may have, upon the occurrence of any one or more of the following events:
5.2.1 If the Adviser defaults in the performance of any of its obligations provided for in this Agreement;
5.2.2 If the Adviser fails to make any payment due to Sage Software Sdn Bhd on or before the due date or within 7 (seven) days thereafter.
5.3 Notice of termination by either Party should be given in writing to the other Party.

Section 6: Force Majeure

6.1 Delay or failure to comply with or breach of any terms and conditions of this Agreement, if occasioned by or resulting from an act of God, or public enemy, fire, explosion, earthquake, flood, storm or other adverse weather conditions, war declared or undeclared, civil war, revolution, civil commotion or other civil strike, riot strikes, blockade, embargo, sanctions, epidemic, act of government or other authority, compliance with government orders, demands or regulations or any circumstances of like or different nature beyond the reasonable control of the Party so failing (force majeure), will not be deemed to be a breach of this Agreement, nor will it subject either Party to any liability to the other.
6.2 Should either Party be prevented from carrying out its contractual obligations by force majeure lasting continuously for a period of 15 (fifteen) days, the Parties will consult with each other regarding the future implementation of this Agreement. If no mutually acceptable arrangement is arrived at within a period of 15 (fifteen) days thereafter, either Party will be entitled to terminate this Agreement forthwith on written notice.

Section 7: Notices and Address

7.1 Except as provided for in Section 7.3, the Adviser’s communication with Sage Australia must be via email to our email address [email protected]
7.2 Except as provided for in Section 7.3, Sage Software Sdn Bhd ‘s communication with the Adviser shall be via those details provided on registration to Sage One Accounting
7.3 All legal notices given under this Agreement shall be in writing to the physical address of such Party delivered by hand. Legal notices under this Agreement addressed specifically to either Parties will be effective on actual receipt by the intended recipient.
7.3.1 For Sage Software Sdn Bhd: (ROC 441389-K and GST Registration number 000986710016) whose registered office is at Suite 1B-6, Level 6, Block 1B, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur.
7.3.2 For the Adviser: the physical address provided on registration to Sage One Accounting. In the absence of a physical address, the email address provided on registration to Sage One Accounting will be used.
7.4 Each of the Parties shall be entitled from time to time, by written notice to the other, to vary its domicilium to any other address within Malaysia which is not a post office box or poste restante. Notice must also be given with regard to any other changes in contact information via the communication addresses in Section 7.1 and Section 7.2.

Section 8: General Terms

The Terms and Conditions of this Agreement are supplementary to the Terms and Conditions of Use accepted on sign up to Sage One Accounting

Annexure A

A1: For Advisers

Sage Software Sdn Bhd and the Adviser acknowledge and agree that they will use reasonable efforts to achieve the purpose of the Agreement.
The Adviser agrees to the following Program Qualification criteria:
  • Sign up for a Sage One Accounting account (a 30 day free trial is available at ( The Adviser’s account must be active, and may already be an existing Sage One Accounting account
  • Hold an active membership with a registered accounting or bookkeeping body
  • Accept these Terms and Conditions
  • Assign a Champion within his/her business, who, within 90 days of accepting these terms and conditions, will successfully complete the online Sage One Accounting Adviser assessment
  • Use best endeavours to preserve and promote Sage Software Sdn Bhd’s goodwill and reputation
  • Avoid any activity detrimental to the Sage Software Sdn Bhd’s interests, reputation and goodwill
On qualification Sage Software Sdn Bhd agrees that:
  • The Adviser will be given free access to a one year base subscription to Sage One Accounting, for internal use or demo purposes
  • The Adviser’s details will be listed on the Adviser Directory listing at
  • The Adviser will receive Certified Sage One Accounting Adviser status
  • The Adviser will qualify to earn rebates on net sales from “linked” clients (where applicable) (refer to A3 and A4)

A2: What is the Sage One Accounting Accountants Edition?

We have created a variation of the Sage One Accounting application called the “Accountants Edition” with additional features specifically for our accountants and bookkeepers. These features include:
  • Unlimited “Accountant Edition users” (available for Adviser Practice members only)
  • A Client Console showing all your Sage One Accounting clients in one view
  • Task manager (list and calendar view)
  • Accountant dashboard
This feature is given to the Adviser joining this Program at the time that Sage Software Sdn Bhd is made aware that these Terms and Conditions are accepted.

A3: Rebate structure and Program status

As a member of the Program, you are eligible to receive rebates on sales from “linked clients” as follows (refer to A4 for information on linked clients):
1.A Rebate table applies.

Program status is assessed annually, as at 30 September. The assessment is based on net sales for the preceding calendar year, or part thereof.

3. In the instance where the assessed period is a part year, the annualised net sales value for that period will be considered for the purposes of determining Program status (for the purposes of annualising the part year net sales value, net sales amounts attributable to annual subscriptions are already considered annualised).

4. Any changes to Program status will be effective from 1 November immediately thereafter.
5. Your status at the time of assessment is used to determine rebates for the forthcoming 12 monthly period. Rebates due to the Adviser are determined by applying the rebate percentage aligned to the Adviser’s assessed Program status to the net sales value attributable to the Adviser over this forthcoming 12 monthly period.
* Sales targets are calculated as “net subscription sales from linked clients”, where “net subscription sales” is defined. For more information on “linked clients”, refer to A4.

A4: What is a “linked client”?

As an Adviser, you will be given a referral code. Sage Australia considers a Client linked to an Adviser only where the Client uses the unique referral code belonging to that Adviser when making payment.
For the purposes of this Program:
1. As an Adviser, and in order to consider payments from your own subscription account as linked to you, you may use your own unique referral code when paying for your Sage One Accounting subscription
2. A Sage One Client is only considered linked if the referral code is used at the time of payment, and the Client is only considered linked for that payment amount
3. The onus is on the Adviser to ensure that both the Adviser and his/her Clients engage in the correct and accurate use of the unique referral code. Sage Software Sdn Bhd will not be held responsible for administrative errors arising from the incorrect use of the referral code which originate on the Adviser or his/her Client’s side, nor will Sage Software Sdn Bhd be obligated to correct such errors in the instance that they occur
No rebates will be payable by Sage Software Sdn Bhd in the event that the Client is not linked in accordance with the processes outlined in this Annexure.
If you would like more information about the Sage One Adviser Program please contact [email protected]