Internet Connection Speed Test

Helpful Tips

Slow Connection?

There are various reasons why you might find that your internet speed or performance is not meeting your expectations.

You can test your internet speed connection to see how quick your download (how fast you can pull data from the server to you) and upload (how fast you send data from you to others) speed are. These speeds are measured in megabits per second (Mbps).

Recommended Minimum: 0.5 Mbps download / 0.3 Mbps upload.

Test your internet speed

Why are my speeds slow?

Here are some quick ways to stop most problems that may be slowing down your connection:

  • Ensure you’re getting a clean test. Stop any ongoing downloads, and shut down any programs that may be using your connection.
  • Simplify the picture. If you’re using Wi-Fi to connect, try using a wired Ethernet connection to eliminate the possibility of wireless interference.
  • Reboot your modem and router. This is stock advice, but it solves an astonishing number of problems.
  • After running through these steps, you should now have enough evidence to contact your ISP if there’s a mismatch between your plan and the speeds you’re getting.

    Reach Out

    Struggling to find your answer or would like to know more?

    Contact us directly by email or telephone. Available 09:00 – 18:00 Malaysia/Singapore Time

    Malaysia at:


    Singapore at:


    Drop us an email:

    get in touch