Customer Success Stories
Cheah Chun How,
De Novo Training & Consultancy


Cheah Chun How

“Sage One reduces my time in performing bookkeeping as it is real-time accounting software.”

Choosing Sage One

Offering anywhere, anytime access through any web-connected device, Sage One cloud accounting gave De Novo Training & Consultancy Sdn Bhd the solution they needed to grow their business internationally.

“With Sage One cloud accounting, we are able to provide our services to anywhere in the world. As long as a client has an internet connection, we can provide a service. They could be anywhere in Malaysia, Hong Kong, the Philippines, or even Singapore,” says Cheah.

Saving time and reducing expenses

In addition to allowing De Novo Training & Consultancy Sdn Bhd to grow their business, Sage One cloud accounting has helped the startup save time and reduce expenses.

“Sage One reduces my time in performing bookkeeping as it is real-time accounting software. Whatever my clients have done I can see immediately just by logging into the system. Moreover, the access through the mobile app makes it even easier to issue quotations and invoices, capture expenses and check our inventory level,” says Cheah.

“It also reduces expenses, because I do not have to incur much cost for IT or hire someone to manage the software. With our previous desktop solution, we needed to find someone to manage the networking and the hardware, but with Sage One, I don’t have to do that anymore. I can now just focus on delivering my accounting and advisory services.” he says.

Staying compliant with Malaysian GST

Sage One also allows De Novo Training and Consultancy Sdn Bhd to perform compliance work for its clients.

“Sage One allows us to ensure our clients remain fully compliant with Malaysian Custom’s requirements. One of the key benefits is that it allows us to perform bad debt relief adjustment,” says Cheah.

An intuitive, flexible solution

The ability to grant employees access to Sage One is another benefit of the solution, says Cheah.

“What I like about Sage One is the very specific access that you can provide. For example, I can give access to a particular employee to issue an invoice for me, or I can give access to another employee to only look at expenses or maybe data entry. With our previous solution we couldn’t do that,” he says.

Sage One also provides a range of dashboards that help De Novo Training & Consultancy Sdn Bhd monitor their key business operations.

“Another thing I like about Sage One is it has a number of dashboards, for example, it has a customer dashboard which helps users to speed up performance. You have an accountant dashboard, a suppliers dashboard, you have an inventory dashboard. These are some of the things that really attract the user,” says Cheah.

Dedicated training and support

Of the training and support De Novo Training & Consultancy Sdn Bhd has received from Sage, Cheah says:

“Sage actually has done a lot. They provided face to face training to get us on board using the system, and they collect a lot of feedback from us on the key areas we value or we hope the solution can provide in the future. This is something Sage is doing to service their customers’ requirements as much as possible. We can also make a phone call or email Sage to receive support whenever we need it,” he says.

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